Frequently Asked Questions
Where do I book Hotel Rooms?
The event is being held at the Gila River Resorts & Casinos – Wild Horse Pass. To reserve a room, call 1 (800) 946-4452 x4900 to speak to a Reservations Agent and use reference group code “Vertical Track”. If you prefer to book online please use this link https://reservations.travelclick.com/75936?groupID=3549985.
The room block will fill quickly, so make your reservations as soon as possible!
How do tickets for the Technician and CSR training work?
The General Admission ticket allows the holder to attend their choice of the event breakout sessions, or one of the Technician, CSR or Dispatch trainings. The main event sessions are geared towards business owners, while other trainings are geared towards staff members working in those areas. All ticket holders can participate in the evening meals.
I'm having issues with checkout or registration, who can help?
If you’re having specific issues with checkout or registration, you can contact firstname.lastname@example.org
Are group ticket packages available?
If you’re considering bringing a large group (6+), ticket packages may be available. Please contact email@example.com for more details.